01Where we deliver

We deliver to the United Kingdom and the United States. Nowhere else, for now.

If you are somewhere else and want it, join the list and tell us — that is how we will decide which country comes next.

02Shipping costs

03Dispatch & delivery times

Nothing has shipped yet. The ZUVIE PDRN Peptide Serum has not been manufactured, there is no stock, and nothing is being dispatched.

There is no launch date. When there is one, it will be published here. We are not going to put a date in this space to make the page look finished.

Your parcel will be sent from our fulfilment partner in China and travels with YunExpress, which takes 6 to 8 days in transit. What we cannot give you yet is a dispatch date, because the first production batch does not exist. Once it does, the real times will be published here, measured rather than guessed. That goes for both countries.

Every order will include tracking. You will receive a tracking link by email as soon as your order is on its way.

04Customs & import charges

United Kingdom. Import VAT and customs charges are handled by our fulfilment partners. You will never be asked to pay additional customs charges upon delivery.

United States. Import duty is paid before your parcel arrives. You will not be asked for customs charges on delivery.

05Delays

Occasionally, carriers experience delays beyond our control. If your order is significantly delayed, we will keep you informed by email.

If your order has not arrived within 14 days of dispatch, contact us at support@zuvieskin.com and we will resolve it — replacement or refund, your choice.

06Incorrect address or failed delivery

Please double-check your delivery address at checkout. If you notice a mistake, email us as soon as possible — we can usually correct the address before dispatch.

If a parcel is returned to us because of an incorrect address or a failed delivery, we will contact you to arrange redelivery or a refund.